Maureen's keep the customer first and win the Ulster Bank Award.
 
Harry O’Riordan says "We can all learn from the winners level of customer service".
 
 Businesses in North Wexford came under the attention of a  Mystery Judge recently as part of the Ulster Bank  Outstanding  Customer Care and Service Award for June 2015.
Each quarter  the Ulster Bank sponsored mystery judge contacts a variety of businesses throughout Gorey and North Wexford and assesses them on the level of Customer Service , any Welcome and Greeting received and the Condition of their Premises.
The focus is on retail, services, restaurants etc  with every sector lincluded in the judging.
Every business assessed  is contacted directly by the Chamber and a report on the judges findings is issued on request.
With 70%  of business achieving a rating of from excellent to good levels of customer service this just left 3 in 10 businesses falling below acceptable standards.
Maureen O’Keeffe   of Maureens on the Avenue received a 100 % rating  from the judge with Maureen “ Very friendly  and helpful, she went out of her way to help even though I was only browsing” according to the report issued for the Ulster Bank Outstanding Customer Care and Service  award.
Maureen set up in her current premises on the Avenue having tested the market in the indoor market that operated on the Main St in years gone by. Interestingly her daughter Brideen  also operates  from the premises with her Millinery Designs adding more than a touch of fascination!
Speaking at the presentation of the award, Harry O’Riordan  of the Ulster Bank commented “ .It is easy to see why she  caught the judges eye, we can all learn from the winners customer service.”
Continuing O’Riordan added “ A simple greeting on entry into all our business premises sets the right tone for the customers  so if we set the right tone we have at least started on the right footing.”
 
Concluding O’Riordan added, “ Congratulations to the winners and we at Ulster Bank will continue to strive to keep outstanding customer service at the top of the agenda”

Share
  • aib.png
  • bankfIreland.png
  • gbp.png
  • innovate2.png

Become a member

Become a member of Gorey Chamber and avail of all the benefits.

  • Excellent Business Network
  • Newsletters
  • Business Promotions
  • Build Your Business Meetings
  • Offers & Discounts

Member Profiles

New 2 U

New 2 U stock quality used furniture at affordable prices.  They have kitchen, dining and bedroom furniture.  Open 6 days a week from Monday to Saturday from 9.30am to 6pm.   Owners: Tommy Kennedy...

Make a Payment

Name:     
 
Number:
 
 

Click here for other payments

Contact Us

Get in touch with Gorey Chamber

Phone: 053 94 84520
Fax: 053 94 84522
Back to Top