Glen McGuigan  of the Cosy Cottage Café on Esmonde St was the worthy winner of the Gorey Chambers Outstanding Staff Member Award for February.

With all business in Gorey potentially receiving contact in the month of February the mystery judge noted that the winner “Was extremely helpful, very friendly, did not try to rush me and created a lovely relaxed atmosphere”.

Speaking of the initiative Gorey Chamber CEO Dick White commented: “The focus is on presenting the best possible face of a business to our customers.  We value all who do business with us and we are encouraging every business to ensure that everyone is given the best possible service.  The Outstanding Staff Member Award puts the focus attention on it. Congratulations to Glen McGuigan on landing this win”

Previous winners have included Niamh Kelly of Mrs Bees Healthy Options, Ann O’Leary of The Book Café and Deirdre Waldron of  Dees Lingerie.

This was the fourth cycle of Gorey Chambers quarterly award programme, with the judge finding that 63 % of business were above the average while 37 % of those judged did not quite cut the mustard. Some of the positive comments noted were “very chatty and welcoming”, “Great interaction with customers” while negative notes such as “Talked amongst themselves” were taken in others.

Every business in Gorey should now have received a visit during the past year. Our independent mystery judge assessed the ability of the staff member to make a customer feel both welcome and valued. If any business wants to how their business did over the past year they can contact the Chamber office to see how their staff have fared.


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