awardBrennan Gets All The Credit.

Ulster Bank Outstanding Staff Member Award February 2014.

Tom Brennan of Gorey Credit Union on McDermott St, Gorey was the worthy winner of the Ulster Bank Outstanding Staff Member Award February 2014.

Brennan is employed by Gorey Credit Union as their Member Services Officer. 

With business in Gorey  coming under the spotlight of a mystery judge and potentially receiving contact in the month of  February  the mystery judge noted that the winner “ Was extremely helpful and I didn’t have to wait when I requested information”.

Speaking of the initiative Gorey Chamber CEO Dick White commented: “The focus is on presenting the best possible face of a business to our customers.  We value all who do business with us and we are encouraging every business to ensure that everyone is given the best possible service. This Ulster Bank Outstanding Staff Member Award puts the focus attention on it” 

Previous winners have included Niamh Kelly of Mrs Bees Healthy Options, Ann O’Leary of The Book Café, Deirdre Waldron of  Dees Lingerie, Glen McGuigan of The Cosy Cottage Café ,Eimear Prendergast of Pettitts Supervalu, Christina Dunphy of Wades Pharmacy  and Shakira Kelly of Azure.

This was the first cycle of the Ulster Bank quarterly award programme, with the judge finding that 75% of businesses were above the average while 25 % of those judged did not meet the standard.  Some of the positive comments noted were “warm welcome”, “very helpful” , “ came out from behind the desk ” while negative notes such as “no help offered , no welcome” were taken in others.

Paula Carroll of Ulster Bank who made the presentation to Tom Brennan at the award ceremony in Gorey Credit Union commented “We are delighted to be associated with these Outstanding Staff Members Awards. It is so important to business that they retain their customer base, and this award puts the focus on outstanding achievement in this area.”

If any business wants to how their business did over the past awards they can contact the Chamber office to see how their staff has fared. 

 

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