Niamh Kelly of Mrs Bees takes Ulster Bank Outstanding Staff Member Award.

Organized by Gorey Chamber and sponsored by Ulster Bank the Outstanding Staff Member Award in November was won by Niamh Kelly of Mrs Bees Healthy Options .

With a mystery judge in town during November a selection of all the business community were assessed as to their levels of customer service.

In addition to customer service individual business were also reviewed as to the visual impact of their business which formed part of the overall rating.

With an overall score of 100% the judge commented “Niamh was very friendly and helpful, very confident and knew what she was talking about”

Niamh had won this award on a previous occasion and it is noteworthy that the high levels of customer service have been maintained. 

With 25%of business achieving a rating of exceptional or outstanding levels of customer service other comments included “very helpful” and “warm and welcoming ”.

The Mystery Judge did however have a few not so positive comments with a few businesses looking like they can improve following comments such as “didn’t acknowledge me ” or “female staff member wasn’t too friendly”

Speaking at the presentation Paula Carroll of Ulster Bank commented “Customers are our business and these awards should be seen as a celebration of good practice. Ulster Bank has been pleased to participate in these awards for 2014 and hope that it has been of benefit to business ”

 

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Contact Name: Dan KinsellaAddress: IDA Industrial Estate, Courtown Road, Gorey, Wexford, IrelandTelephone: 053-9420067Mobile Number: 087-6489803 / 085 8746428E-mail: gorey_print@eircom.net

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