25 March 2015
Jessica Donohoe-McDermott of Embrace Bridal takes Ulster Bank Outstanding Customer Care and Service Award.
Organized by Gorey Chamber and sponsored by Ulster Bank the Outstanding Customer Care and Service Award in February was won by Jessica Donohoe-McDermott of Embrace Bridal.
With a mystery judge in town during February a selection of all the business community were assessed as to their levels of customer service.
In addition to customer service individual business were also reviewed as to the visual impact of their business which formed part of the overall rating.
With an overall score of 100% the judge commented “Female staff very friendly on entry to shop”
Other comments included “very friendly welcome from female staff member” and “friendly welcome by two male staff members”.
The Mystery Judge did however have a few not so positive comments with a few businesses looking like they can improve following comments such as “No Acknowledgement” or “nobody in shop on entry”
Speaking at the presentation Harry O’Reardon of Ulster Bank commented “Customers are our business and these awards should be seen as a celebration of good practice. Ulster Bank has been pleased to participate in these awards for 2015 and hope that it has been of benefit to business ”
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